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As a business-grade provider, Connexus offers Co-location facilities in various locations across Australia for the secure hosting of customer equipment. Co-location is priced according to rack units (RU). One rack unit is 1.75″ in height. One single rack cabinet supports up to 39 RUs.

Conneuxus Co-location provides:

  • Industry-standard 19″ rack environment
  • Direct internet core connectivity
  • Connexus Private Network support

Industry-standard 19″ Rack Environment

All Connexus Co-location facilities are equipped with industry-standard racks supporting 19″ equipment. Shelves can be installed for customers with non-rack mountable equipment.

Direct Internet Core Connectivity

Connexus Co-location is connected directly to the Connexus core routers via high-speed Ethernet. Customers can choose a 10 Mbps or 100 Mbps connection, provisioned as either single (1 link) or dual (2 links).

Connexus Private Network Support

Because Connexus Co-location is connected directly to Connexus core routers, customer’s sites connected to a Connexus Private Network are brought as close as possible to the customer’s Co-location equipment.

This minimises intermediary links, reduces points of failure, reduces latency and offers the highest possible performance levels.

Dual UPS Power Supplies

Each Co-location facility has a minimum of two UPS power systems providing redundancy against a power failure within one power system. Customer equipment with dual power supplies can be connected to separate power rails within the rack.

VESDA Air Environment Monitoring

The air environment in each facility is monitored using Vision Systems VESDA technology. The VESDA system is the earliest possible warning measure in the event of a fire, as it monitors the air supply for any carbon particles. In the event of a fire, it is detected before full ignition has occurred.

Cooling via Redundant Liebert Units

Industry-leading Liebert equipment is used to maintain an optimal air environment within each of Connexus’ Co-location facilities.

Service Level Agreement

Connexus offers a fair and comprehensive Service Level Agreement, which includes performance and reliability targets as well as a compensation option if the specified service levels are not met.

Direct 24/7 Engineer Access

Connexus customers have the option of direct, 24-hour, 7-day access to an experienced network engineer to assist with faults and service difficulties.

Eligibility

Connexus Co-location is offered as a component within a complete package of Connexus services. Customers typically combine Co-location with a high-speed Fibre connection or Connexus Private Network.

Primary Sites

  • Melbourne
  • Sydney

Additional Locations (on request)

  • Brisbane
  • Perth
  • Adelaide
  • Canberra
  • Hobart
  • Selected regional centres

Internet Connection Options

  • Single 10 Mbps Ethernet access
  • Dual 10 Mbps Ethernet access*
  • Single 100 Mbps Ethernet access
  • Dual 100 Mbps Ethernet access*

* Dual access may not be available in regional locations in addition to Inergen® Gas System

Photographs are form Connexus’ Sydney Co-location Facility.

Questions when Requesting Co-location Pricing

  • How much space—measured in rack units—is required?
  • Is an entire rack (39 RU) preferable—for increased privacy—or is sharing a rack with other customers acceptable?
  • Is the equipment rack-mountable, or is a shelf necessary?
  • Who requires access to the Co-location server?
  • Other than physical access, what remote access options are available to the equipment? Does the equipment support a ‘remote monitoring module’ which can be used to program and/or power cycle the equipment remotely in the event of failure?
  • How many power outlets are required?
  • Does the equipment have dual power supplies to provide more resilience against power disruption?
  • If applicable, how will the data be backed up?
  • What is the approximate power consumption and heat dissipation of the equipment?
  • What type of internet connection does the equipment require? 10 M or 100 M, single or dual?

Your Connexus consultant can assist you with compiling this information.

Fictional Case Study—Torque Automotive


Torque Automotive operates a network of car dealerships across Australia. Staff at each car dealership access a centralised point-of-sale/CRM system which is hosted on a server at Torque’s head office. However, Torque frequently experiences disruptions to its head office server, sometimes caused by power failure, temperate problems or congestion on its busy internet connection. At other times, the car dealerships experience denial-of-service attacks through their internet connection because firewalls and security must be managed at each dealership individually.

When problems occur, its car dealerships cannot access any customer information, sell vehicles or otherwise conduct business. The loss is enormous and is causing immense frustration within the company. The IT department is under pressure from management to provide a solution with minimal capital investment.

Torque is considering two options:

  • Building a mini data-centre at its head office with dual UPS backup, industrial-grade cooling systems, and dual internet backbone connections via fibre optic cable.
  • Moving its key server equipment to a hosted Co-location facility which offers these facilities.

The Connexus Solution

Torque chooses option #2 and partners with Connexus. The Connexus solution encompasses the following services:

  • Secure rack space at the Connexus Co-location facility into which Torque’s servers are moved. The servers are equipped with dual power supplies, connected to separate UPS power circuits, to provide a higher level of reliability.
  • A Service Level Agreement providing 24-hour/7-day emergency access to a Connexus engineer in the event that the Torque services require attention.
  • Installation of a Connexus Private Network, which connects the head office as well as all car dealerships together in a private and secure environment. The head office has an Ethernet connection and each car dealership an SDSL connection. All sites have an ISDN backup line in case of line failure.
  • Installation of an internet gateway router at the Co-location facility, managed by Connexus. The gateway router provides centralised internet access, firewalling and VPN to all Torque sites. Any internet traffic to a Torque location passes through this internet gateway. The one firewall setting applies to all Torque sites and significantly increases security.
  • Configuration of a VPN server on the internet gateway server so that Torque’s management can dial in to the company VPN from home and access company resources. The VPN is configured as an SSL VPN which does not require any VPN client software and therefore reduces support calls to Torque’s IT staff.
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